Pass It On competition terms

Last updated: [[date]]

1. Who is running it

The Pass It On competition (the "Competition") is run by Clockit Drinks Ltd, company number [[company number]], 71-75 Shelton Street, Covent Garden, London WC2H 9JQ (the "Promoter").

2. Who can enter

The Competition is open to UK residents aged [[18]] or over. Employees of the Promoter and their immediate families can't enter.

3. When it runs

The Competition opens on [[start date]] and closes at [[time]] on [[end date]].

4. How to enter

With a purchase: buy a Clockit can, scan the code on it, then post a photo or video of your moment on Instagram from a public account, tagging @clockitdrinks [[and using the campaign hashtag]].

Free entry, no purchase necessary: complete the free entry form on our campaign page, or email with the subject "Pass It On free entry" and your full name and email address. [[Add a postal entry address if you want to offer one.]] Free entries are treated in exactly the same way as entries with a purchase.

[[Limit on entries, e.g. one entry per person per month.]] Entries must be your own. Entries made by automated means or by third parties are not valid.

5. The prize

[[Number of prizes and how often]] of £250 [[paid by bank transfer / voucher]]. The prize is not transferable and there is no alternative. We don't accept responsibility for tax on the prize.

6. Choosing a winner

[[A winner will be picked at random from all valid entries / judged by the Promoter on a stated criterion]] within [[7]] days of the closing date. We'll contact the winner by Instagram message and email. If the winner doesn't reply within [[14]] days, we may choose another winner.

7. Your content

By entering with a post, you confirm it's yours and you have permission from anyone in it. You agree we can share your post on our own channels, crediting you. Posts that are offensive, unlawful or that show people under 18 without a parent or guardian's permission may be disqualified.

8. Your data

We'll use your details to run the Competition, contact the winner and, if you agree, to send marketing. See our privacy policy.

9. Winners list

For the name of the winner, email within [[2]] months of the closing date.

10. Other terms

We may change or end the Competition if something outside our control makes that necessary, and we'll tell you if we do. Our decision is final in all matters relating to the Competition. Nothing in these terms limits any liability we can't limit by law. These terms are governed by the law of England and Wales.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram. You're providing your information to Clockit Drinks Ltd and not to Instagram.

Delivery policy

Last updated: [[date]]

Where we deliver

We deliver to addresses in [[England, Scotland and Wales (mainland UK)]]. We don't currently deliver outside the UK. If you're ordering from somewhere else, email us and we'll see what we can do.

Delivery charges

• Orders under £30: £5.99
• Orders of £30 or more: free

The delivery charge for your order is shown in your basket before you place the order.

How long it takes

We dispatch orders within [[2 working days]] of confirming payment. Delivery then usually takes [[2–4 working days]] with [[courier name]]. These are estimates, not guarantees. Busy periods may take longer.

Tracking and delivery

We'll email you tracking details when your order is dispatched. Please make sure someone can receive the parcel, as cases of cans are heavy. If you miss the delivery, the courier will leave a card or contact you to rearrange.

Wrong address

Please check your delivery address carefully. If an order is returned to us because of an incorrect or incomplete address, we may need to charge for sending it again.

Damaged, missing or incorrect items

Please check your parcel when it arrives. If anything is damaged, missing or not what you ordered, email us within [[48 hours]] with your order number and a photo. We'll replace the items or refund you. See our refund policy.

Trade orders

Delivery for stockist and wholesale orders is agreed when we confirm the order.

Contact

Questions about delivery? Email .

Refund policy

Last updated: [[date]]

Changing your mind

If you're buying as a consumer, you have the right to cancel your order for any reason within 14 days of receiving your goods. To cancel, tell us in writing by emailing with your name and order number.

Please send the cans back within 14 days of telling us you want to cancel. They must be unopened, undamaged and in their original packaging so we can resell them. You pay the cost of returning them, unless they arrived faulty or damaged.

We'll refund you within 14 days of getting the cans back, or of you giving us proof that you've sent them. We refund the price of the goods and the standard delivery charge, to the payment method you used.

Faulty, damaged or incorrect items

If something arrives damaged, faulty or isn't what you ordered, email us within [[48 hours]] with your order number and photos. We'll replace the items or refund you, including the delivery cost. We'll cover the cost of returning anything we ask you to send back.

Best before dates

We send cans with a best before date of at least [[3 months]] ahead. If you receive cans that are out of date, contact us and we'll put it right.

Opened or used cans

For food safety we can't take back or refund cans that have been opened, unless they were faulty.

Trade customers

The 14-day right to cancel applies to consumers only. Stockist and wholesale orders are covered by the terms agreed with us when the order is confirmed.

Your legal rights

This policy doesn't affect your legal rights under UK consumer law.

Contact

Email .

Terms and conditions

Last updated: [[date]]

1. About us

This website is run by Clockit Drinks Ltd, a company registered in England and Wales with company number [[company number]]. Our registered office is 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. [[VAT number, or delete if not VAT registered]]. You can contact us at .

2. These terms

These terms apply when you buy from this website. By placing an order you agree to them. Please read them with our delivery policy, refund policy and privacy policy.

3. Placing an order

Our website explains how to place an order. Your order is an offer to buy. We accept it when we email you to confirm it, and that is when the contract is made. We may decline an order, for example if an item is out of stock or the price was shown wrongly. If we do, we'll tell you and refund anything you've paid.

4. Prices and payment

Prices are in pounds sterling and [[include / do not include]] VAT. Delivery charges are added at the basket. We'll tell you how to pay when we confirm your order. [[Payment provider and when you take payment.]]

5. Delivery

We'll deliver as described in our delivery policy. Delivery times are estimates.

6. Cancelling and refunds

Your rights to cancel and to refunds are set out in our refund policy.

7. Product information

We take care to describe our drinks accurately. The ingredients, allergen and nutrition information on the can is the definitive source, so please check it before you drink, especially if you have allergies or dietary needs. Colours on screen may differ slightly from the real can.

8. If something goes wrong

The goods we sell must match their description and be of satisfactory quality. If they don't, you have legal rights, and nothing in these terms limits them. We don't exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. Otherwise, we aren't responsible for losses that weren't foreseeable, or for business losses if you're buying as a consumer.

9. Trade customers

If you're ordering for a business, we'll agree pricing, minimum orders and delivery with you when we confirm the order. The consumer rights described in these terms and our refund policy apply to consumers only.

10. Our brand

The Clockit name, logo, label designs and the content of this website belong to us. Please don't copy or reuse them without our written permission.

11. Using this website

Please use the website lawfully. We try to keep it available and accurate, but we can't promise it will always be uninterrupted or error free.

12. Changes

We may update these terms. The terms that apply to you are those on the website when you place your order.

13. Law and disputes

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, unless you live in Scotland or Northern Ireland, in which case you can also use the courts there. If you have a complaint, please contact us first and we'll try to put it right.

Data protection

Last updated: [[date]]

This page explains how Clockit looks after your personal data under UK data protection law (the UK GDPR and the Data Protection Act 2018). It sits alongside our privacy policy.

Who is responsible

Clockit Drinks Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, is the controller of your personal data. ICO registration number: [[ICO registration number]]. Questions about your data: .

What we collect and why

• Orders and deliveries: your name, email, phone and delivery address, so we can fulfil your order. Lawful basis: contract.
• Enquiries and stockist requests: your name, business, email, phone and message, so we can reply. Lawful basis: legitimate interests.
• Competitions and free-sample claims: your name, email, address and entry details, so we can run the competition or game and send prizes. Lawful basis: contract and legitimate interests.
• Marketing: your email, only if you agree to hear from us. Lawful basis: consent. You can withdraw it at any time.

What stays on your device

This website stores your basket, your best game score and any pictures you have liked on your own device so they are there when you come back. We do not use this to track you. [[Add any analytics or cookie tools you use here.]]

Who we share it with

Only people who help us run Clockit, such as couriers, payment providers, email and website providers [[list your providers]]. We never sell your data.

How long we keep it

We keep order records for [[6 years]] for tax and accounting. Other details are kept for [[12 months]] after our last contact, then deleted. Competition entries are deleted [[6 months]] after the draw.

Keeping it safe

We use sensible technical and organisational measures to protect your data, and only people who need it can see it.

Your rights

• See the data we hold about you
• Have wrong data corrected
• Have your data deleted
• Limit or object to how we use it
• Get a copy you can move elsewhere
• Withdraw consent or stop marketing at any time

To use any of these, email . We will reply within one month.

Children

Our competitions and free-sample game are for adults only ([[18]] or over). We do not knowingly collect data from children.

Complaints

If you are unhappy with how we use your data, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Privacy policy

Last updated: [[date]]

Who we are

Clockit Drinks Ltd (company number [[company number]]), 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, is responsible for your personal data. Contact us at .

What we collect

• Details you give us when you order: your name, email, phone number, delivery address and what you ordered.
• Details you give us when you contact us or ask to become a stockist: your name, business name, email, phone and your message.
• Payment details. These are handled by [[payment provider]]. We don't store your full card details.
• Basic website usage information, if we use analytics: [[analytics tool, or delete if none]].

Why we use it

• To take, deliver and support your order. This is needed to carry out our contract with you.
• To reply to your enquiries and set up stockists. This is our legitimate interest in running our business.
• To keep accounting and tax records. This is a legal obligation.
• To send marketing emails, only if you've said yes. You can opt out at any time.

Who we share it with

Only the people we need to: couriers to deliver your order, our payment provider, our website and email providers, and our accountants. We don't sell your data.

How long we keep it

We keep order and accounting records for [[6 years]], as tax law requires. We keep enquiries for [[12 months]] unless a relationship continues. We keep marketing details until you opt out.

Your rights

You can ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or move it to someone else. Email and we'll respond within one month. If you're unhappy with how we use your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Basket and cookies

Your basket is saved in your own browser so it's still there when you come back. [[List any other cookies or tracking you use, and how people can say no.]]

Changes

If we change this policy we'll update the date at the top.